axis bank customer care

axis bank customer care



Axis bank customer care number


Personal Phone Banking

At Axis Bank, we understand the busy lives and dynamic needs of our customers. Keeping the same in mind, Axis Bank now provides its customers with Phone Banking Services. With personal phone banking, customers can skip going to the bank for small requirements like availing information about offered services, requesting a new checkbook, and regeneration of ATM PIN. Emergency services such as blocking a lost card are also available 24x7 via phone banking.

Here’s how individual customers can avail our Phone Banking services:
To access Phone Banking Services from anywhere in India from a landline or mobile phone, please dial any of our following phone banking numbers:

1-860-419-5555 (Charges applicable as per the service provider)

1-860-500-5555 (Charges applicable as per the service provider)

Customers can access Phone Banking services from outside India by dialing +91-22-67987700

For blocking of debit/prepaid cards, you can also call our 24-hour Emergency Helpline Number, +91 22 67987700

Loan Services are available between 9 A.M. to 9 P.M., Monday to Saturday (excluding national holidays)

Explore information and services available through phone banking:

Aadhaar Seeding
E-Statement Registration
Information about Products and Services
Information about Account Balance and Transactions
Information about the status of Cheque Issued or Deposited
Information about Deposit Interest Rates
Information about ATM and Branch locations
Information/Issues on the usage of ATM, Internet Banking, or Mobile Banking
Request for Cheque Book
Request for Statement by email
Request for Duplicate Statement
Regeneration of ATM PIN for Debit Card
Regeneration of Internet Banking password
Blocking of Internet Banking User ID
Hot listing of Cards

NRI Phone Banking

At Axis Bank, we have customers residing all across the globe, and we consider it our responsibility to cater to their needs as if they are living next door! NRI Phone Banking Services by Axis Bank allow our international customers to get assistance in a matter of seconds. With NRI phone banking, our NRI customers can avail information about offered services, request a new checkbook, regenerate their ATM PIN, and much more.

Here’s how NRIs can avail our Phone Banking Services:
To access NRI Phone Banking Services, call us on your country’s toll-free number.

Country-wise list of toll-free Numbers:

USA: 1855 205 5577

UK: 0808 178 5040

Singapore: 800 1206 355

Canada: 1855 436 0726

Australia: 1800 153 861

UAE: 8000 3570 3218

Saudi Arabia: 800 850 0000

Qatar: 00 800 100 348

Bahrain: 800 11 300

You can also reach us on our non-toll-free number to India, +91-40-6717-4100 or write to us at www.axisbank.com/support.

In case of emergencies, like needing to block your credit/debit card, you can call our 24-hour Emergency Helpline Number, +91 40 67174100 (This number is not toll-free).

Phone Banking for Business Customers/Business Phone Banking

Explore information and services available through NRI phone banking:

Information about Products and Services
Information about Account Balance and Transactions
Information about the status of Cheque Issued or Deposited
Information about Deposit Interest Rates
Information about ATM and Branch locations
Information/Issues on the usage of ATM, Internet Banking, or Mobile Banking
Request for Cheque Book
Request for Cheque stop payment
Request for Account Statement by email
Regeneration of ATM PIN for Debit Card
Blocking of Internet Banking User ID
Hot listing of Cards
Activation/Deactivation of International Transactions on NRE Debit Cards
Request for Interest Certificate
Request for TDS Certificate

Business Phone Banking

For its business clients, Axis Banks aims to offer flexible solutions for their business banking needs. Adding to this, Axis Bank now offers Business Phone Banking Services to its clients that include services such as availing information about offered products and services, requesting a new checkbook, regeneration of ATM PIN, hot-listing cards, and much more. Emergency services such as blocking a lost card are also available 24x7 via business phone banking.

Here’s how business customers can avail of our Phone Banking services.
To access Phone Banking services from anywhere in India, from Landline or& Mobile phone please dial any of our following
Phone Banking Numbers:

1-860-419-5555 (Charges applicable as per the service provider)

1-860-500-5555 (Charges applicable as per the service provider)

Customers can access Phone Banking services from outside India by dialing +91 22 67987700

For blocking of Debit / Pre-paid cards, you can also call our 24-hour Emergency Helpline Number +91 22 67987700

Loan Services are available between 9 AM to 9 PM Monday to Saturday (excluding National Holidays)

Explore information and services available through Business Phone Banking

Aadhaar Seeding
E-Statement Registration
Information about Products and Services
Information about Account Balance and Transactions
Information about the status of Cheque Issued or Deposited
Information about Deposit Interest Rates
Information about ATM and Branch locations
Information / Issues on the usage of - ATM, Internet Banking or Mobile Banking
Request for Cheque Book
Regeneration of ATM PIN for Debit Card
Blocking of Internet Banking User ID
Hot listing of Cards

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