yes bank customer care

yes bank customer care

Yes bank customer care number


YES BANK has been recognized amongst the Top and Fastest Growing Banks in various Indian Banking League Tables by prestigious media houses and Global Advisory Firms and has received several national and international honors for our various Businesses including Corporate Investment Banking, Treasury, Transaction Banking, and Sustainable practices through Responsible Banking.


Call  - India

1800 1200 (Toll Free)
+91 22 6121 9000


Call Us - outside India

+91 22 3099 3600 (From Outside India)
1877 659 8044 (USA/CANADA)
808 178 5133 (UK)
8000 3570 3089 (UAE)

Email & SMS
yestouch@yesbank.in
SMS ‘HELP’ space <CUST ID>
+91 9552220020


YES BANK Credit Cards
1800 103 1212
(Toll-Free for Mobile & Landlines in India)

+91 22 4935 0000
(When Calling from Outside India)  

Email us at yestouchcc@yesbank.in

Bank Officials to be contacted for redressal of complaints

 Level 1 

Branch Channel:
You can meet the Branch Business Leader (Branch Manager) of the nearest branch in your city explaining the details concerned and he/she will respond to you

 Level 2 \

If the resolution provided at Level 1 does not meet your expectation, you can write to our Grievance Redressal Officer or Nodal Officer as below

Sangeeta P Head – Grievance Redressal YES Bank Limited 5th Floor, IFC, YES Bank Tower, Elphinstone (W), Mumbai - 400013 Email: head.grievanceredressal@yesbank.in Phone No: 022-39489373 A list of area wise Nodal Officers is given below.

 Level 3 

If the resolution provided at Level 2 does not meet your expectation, you can write to our Principal Nodal Officer as below

Priti Yennemadi Principal Nodal Officer YES Bank Limited 5th Floor, IFC, YES Bank Tower, Elphinstone (W), Mumbai - 400013 Email: principal.nodalofficer@yesbank.in Phone No. : 022-39489374

 We would like to inform all our customers that our Bank is covered under the Banking Ombudsman Scheme, 2006 of the Reserve Bank of India. Under this scheme, any grievance against the Bank, if not addressed within 30 days can be addressed to the Banking Ombudsman of the concerned city. Details of Banking Ombudsman Offices are available with the Branch Manager, Officer In charge of the Branch for your perusal.

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